Frequently Asked Questions.
1. What sizes are available?
We offer sizes from XS to L, and select pieces may go up to plus sizes. Every product page includes a clear size chart to help you choose the best fit.
2. How can I find my perfect size?
Just check the size chart on the product page for exact measurements. If you need extra guidance, feel free to message us on our social platforms, we’re always happy to help.
3. What payment methods do you accept?
You can pay through Cash on Delivery, Bank Transfer, Easypaisa, or JazzCash.
4. How long will my order take to arrive?
Standard delivery usually takes 3–7 business days, depending on your location.
5. Do you ship internationally?
Not yet at the moment, we deliver only within Pakistan.
6. How do I track my order?
Once your order is dispatched, you’ll receive a message or email with your tracking details so you can follow your parcel.
7. What is your return policy?
You can request a return within 7 days of receiving your order, as long as the item is unworn, unwashed, and in original condition. For complete steps, please visit our Return & Refund Policy page.
8. Do you offer customized clothing?
We don’t offer custom or personalized pieces right now, but it’s something we may explore in the future.
9. How should I care for SILIEN clothing?
Each item comes with care instructions, but in general, washing in cold water and air-drying helps maintain quality and color.
10. Do you offer discounts or promotions?
Yes! We announce seasonal deals and exclusive discount codes for our followers. Join our newsletter to stay updated.
11. How can I contact customer support?
You can reach us anytime through our social media platforms or email us at shopsilien@gmail.com