Privacy Policy  

At SILIEN, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you use our website:

• Your name, phone number, and email address
  
  
• Delivery address and order details
  
  
• Payment method (we do not store any bank or card details)
  
  
• Any information you share through customer inquiries or forms
  
  

How We Use Your Information

We use your information to:

• Process and deliver your orders
  
  
• Contact you regarding your purchase
  
  
• Improve our customer service and website experience
  
  
• Send updates, promotions, or announcements (only if you subscribe)
  
  

Sharing Your Information

We do not sell or trade your personal information.
We only share details with:

• Delivery partners (for shipping your order)
  
  
• Payment platforms (for secure transactions)
  
  

All third-party services we use follow standard privacy and security practices.

Cookies

Our website may use cookies to improve your browsing experience. These help us understand performance and personalize content. You can disable cookies in your browser at any time.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or loss. However, no online platform can guarantee 100% security.

Your Rights

You may request:

• Access to your stored information
  
  
• Corrections to inaccurate details
  
  
• Removal of your data from our records (where legally allowed)
  
  

Updates to Policy

This policy may be updated occasionally. Continued use of our website means you agree to the latest version.

For privacy concerns or questions, contact us at contact@shopsilien.com.